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Go to the shopReturns Policy
Returns Policy
Returns Policy
RETURN & EXCHANGE POLICY
- We accept the exchange of unused and undamaged items.
- In case of size issues or defective products, we do return or exchange within 4 days of delivery free of cost
- In case you want to return a product/you do not like the design, you can exchange or return at a minimal fee. Delhi @Rs 100 | Outside Delhi @Rs 150
- It should be in its original packaging accompanied by proof of purchase (receipt, bill, etc.)
- Returned items will be examined once received by the quality check team. Failing to meet the qualifying conditions mentioned will not be accepted. In such a case, the item will be returned to the customer at his/her expense. No amount will be reimbursed in this case.
- Refund for prepaid order will be made back to the same method you chose for payment. Refund for COD order will be made in paytm/bank or points, which you can use on future orders. If you need to return an item, simply email us at vansonstore1960@gmail.com or call us at +91 9899896310 . But we advise you to kindly reassure your size measurements before placing your order and making the payment, to avoid any size-related issues after the order is shipped.
CANCELLATION POLICY
You can cancel an order when it is in dispatching/shipped status. Any amount paid will be refunded back to you at the earliest.
For order cancellation regarding queries, you can call us at the following numbers:
Mon to Sun (11:00 am-8pm) - +91 9899896310
